Spa etiquette
A few small things that keep the rooms peaceful for everyone.
Arrive on time
Please come 10–15 minutes before your treatment so there is time to check in and change without rushing.
Mobile phones
Kindly switch your phone to silent. It is the one thing that keeps the whole house quiet.
Personal belongings
Please keep valuables secured. The spa is not responsible for loss or damage of personal belongings.
Talk to your therapist
Tell them your preferred pressure and temperature, and any areas you would rather they avoided.
Privacy & draping
Professional draping is provided throughout. Your comfort comes first, always.
During your treatment
Relax and enjoy it. If anything feels uncomfortable at any point, say so — we would much rather know.
Cancellations
Please give us notice if you need to cancel or reschedule. Late cancellations and no-shows may be charged.
A respectful house
We ask every guest and every therapist to keep the atmosphere calm and respectful.